Privacy policy
Last updated 5 October 2026
Meta Media is run by Meta Communications Ltd, company no. 14211625, registered office 12 Fore Street, Chudleigh, Newton Abbot, Devon, TQ13 0HX, office Cams Hall Offices, Fareham, PO16 8AB ("we", "us"). We are the data controller for the personal data described here.
What we collect
- Enquiries (Book a demo and the return on investment calculator): company name, your name, email, phone number, website, and anything you tell us.
- Customer accounts: login email, company and contact details, and the scripts, recordings and music you create.
- Website details you ask us to read so we can write your messages.
Why we use it
- To reply to your enquiry and arrange a demo (legitimate interests / steps before a contract).
- To provide the service and put messages on your phone system (contract).
- To meet legal and accounting duties (legal obligation).
We only send marketing emails if you agree, and you can opt out at any time. We do not sell your data.
Who we share it with
Trusted suppliers who host the app, send emails and provide the AI voice, script and music tools. They only process data on our instructions. Some may store data outside the UK, protected by approved safeguards.
How long we keep it
Enquiries that don't become customers are kept for up to 24 months. Customer data is kept while your account is active and for up to 6 years afterwards for legal and accounting reasons.
Cookies
We only use cookies and similar storage that the site needs to work, such as keeping you signed in and remembering that you've seen the calculator pop-up. We don't use advertising or tracking cookies.
Your rights
You can ask to see, correct or delete your data, object to how we use it, or ask us to restrict or transfer it. Email hello@meta-comms.co.uk or write to us at the address above. If you're unhappy, you can complain to the Information Commissioner's Office (ico.org.uk).